IoD Annual Convention 2014: Game-changers
The 2014 Institute of Directors Annual Convention on Friday 3rd October had much more of a theme around growth, innovation…
Category: Articles
Developing and aligning strategies
Richard Coates, Managing Director of Whitecap Consulting, discusses the importance of strategy alignment – something that is core to Whitecap’s proposition….
How consumers’ use of media impacts on lending
Guest blog by Richard Carter, CEO of Nostrum Group: We were interested to read some recently published research from Ofcom…
Innovation Series, Part 3: Innovation strategies that drive value
In search of game-changing new ideas, many companies are broadening their quest for growth-driving innovation beyond their internal R&D efforts…
Why consistency is key to customer service, and your bottom line
It’s unlikely to feature in a list of the sexiest topics for executives, but consistency in the customer journey is…
Innovation Series, Part 2: The key success factors of effective innovation
Whilst innovation is often thought of as a creative and entrepreneurial process, an analysis of successful innovation in a corporate…
Boost for Leeds as UK service sector hits 8 month high
There is reason for optimism for businesses in Whitecap’s home city of Leeds and the surrounding region with the news that…
Innovation Series, Part 1: What enables innovation?
Innovation is about finding a better way of doing something. It’s different to invention, which relates to creating things. It’s also…
The growing strategic influence of CFOs
There’s no doubt about it, the influence of the Chief Financial Officer (CFO) is growing and has been for some…
How strategy helps overcome challenges in business
Many businesses face regular challenges of some form or another. Some are extreme and very rare, for example the unexpected…
56% of businesses don't have a defined content marketing strategy
Let’s start with a simple question – what is ‘Content Marketing’ and is it different from things like ‘Inbound Marketing’…
'Explore The Future' – Whitecap, Barclays & Microsoft event review
A summary of the Whitecap, Barclays & Microsoft event hosted in Leeds on Thursday 19th June 2014: Last week saw Whitecap…
Where is the value in customer loyalty schemes?
Julian Wells debates the merits of loyalty schemes for companies to attract and retain business. Recently I went to an…
Strategic thinking that's built to last
A few months ago I went to a strategy seminar at a well-known university business school. Having studied strategy at…
Whitecap celebrates 2 years in business
PRESS RELEASE 4/6/14 Leeds strategy consultancy celebrates two years in business The Leeds-based strategy consultancy, Whitecap Consulting, is celebrating the…