Digital Terms and Conditions
Whilst the information provided on this web site is given in good faith by Whitecap Consulting Limited, no warranty or representation is given concerning such information which must not be taken as establishing any contractual or other commitment binding upon Whitecap Consulting Limited. Furthermore the information contained on this Web Site may be changed or updated without notice.
Any comments or materials sent to Whitecap Consulting Limited through this Web Site including answers to questions or suggestions shall be deemed to be non-confidential. Whitecap Consulting Limited has no obligation with respect to such comments or materials and has freedom to reproduce use or transform such comments or materials without limitation. Furthermore Whitecap Consulting Limited shall have free use of any ideas concepts know-how or techniques contained in such comments or materials.
Whitecap Consulting Limited has no liability either directly or indirectly for any other Web Sites which you may access through this site and Whitecap Consulting Limited has no control over such Sites.
Whitecap Consulting Limited will accept no liability either directly or indirectly for any consequential damages from any use of this Web Site including without limitation any loss of profits, business interruption, loss of programmes or other data on information handling systems or otherwise.
Whitecap Consulting Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/04/2013.
What we collect
We may collect the following information:
- Name/company name.
- Contact information including email address.
- Demographic information such as postcode.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive which once added helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer, however, this may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Whitecap Consulting Limited, Gresham House, 5-7 St Pauls Street, Leeds, LS1 2GJ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.
Pages of this Web Site contain material protected by copyright and may not be reproduced in whole or part without the prior written authorisation of Whitecap Consulting Limited.